1) Internet path, MDF room access, and failover
Ask for named ISPs, bandwidth symmetry for video, and documented failover. Tour the MDF/IDF if the building allows—labels and cable management predict pain on incident day.
Request last 90 days of major incident post-mortems (redacted is fine).
Clarify who dispatches between operator NOC and building owner.
2) Power backup tier vs your BCP bar
Generator vs UPS scope, diesel logistics in monsoon, and whether your racks share circuits with pantry loads—especially in dense Hitech towers.
Test a simulated outage window with IT present if possible.
3) Acoustics, density, and “sales floor” reality
Open bays with low ceilings and glass everywhere look great empty; they scream when fully sold. Check booth counts and booking rules for client calls.
Measure background dB during peak, not during a Sunday tour.
4) Security, access, and visitor flows
After-hours access for women on night shifts, visitor parking, and audit-friendly access logs matter for enterprise and GCC buyers.
Read CCTV retention policy and who can export footage.
5) Meeting-room economics and blackout weeks
Credits, overage rupees per hour, and festival-week blackouts should be explicit. Hyderabad Q4 can be brutal for room availability.
Model worst-case overage for your sales calendar.
6) Contract: exit, substitution, and make-good
Read lock-in, notice, true-down, operator substitution if they lose the suite, and restoration caps. Push deviations into the MSA body, not email promises.
Have legal review indemnities and uncapped tenant obligations.
7) Invoices, GST entity, and parking
Confirm the GSTIN on invoices matches the contracting entity, parking is assignable, and pantry/HVAC surcharges appear in the schedule—not verbal “we will waive”.
Ask for a sample invoice pack before deposit.
Frequently Asked Questions
Yes—first tours are scripted for quiet slots. A peak-hour revisit reveals acoustics, elevator waits, and room contention.
Facilities or office admin, IT/network owner, and someone who can speak to hiring and commute—finance for TCO questions.
Treat that as signal. Procurement-grade programmes should document uptime, ticket priority, and credits.
Ask for sample invoices, escalation matrix, substitution clause, parking assignment, and a redacted incident summary for major outages—then have legal review uncapped restoration language.
